Privacy Policy

At Swans Water Gardens (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide when using our website, services, and communicating with our team.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit swanswatergardens.com, request information or services from us, submit a form, communicate with our team, or otherwise interact with our business.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Mailing or service address
• Information about your landscaping, water garden, pond, or other requested services
• Details provided when requesting an estimate or scheduling a service
• Communications and messages you send to us
• Any other information you choose to provide

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and requests
• Provide estimates and requested services
• Schedule and manage appointments
• Communicate with you regarding services, appointments, estimates, and projects
• Process payments and invoices when applicable
• Provide customer support
• Improve our website and services
• Maintain business and service records
• Send service-related communications
• Comply with applicable legal and regulatory requirements

Service and Scheduling Communications

When you provide your contact information, we may use it to communicate with you about your requested services, appointments, estimates, invoices, project updates, and other business-related matters.

We may use third-party service providers, including Jobber, to help manage customer information, scheduling, estimates, invoices, communications, and service-related activities.

How We Share Information

We do not sell or rent your personal information.

We may share information with trusted service providers who assist us in operating our business and providing services to you. These providers may include companies that assist with website hosting, customer management, scheduling, payment processing, communications, or other business operations.

We may also disclose information when required by law, legal process, or to protect our rights, customers, employees, or business.

Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website traffic, and provide a better user experience.

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect some website functionality.

Third-Party Services and Links

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or policies of third-party websites.

Your interactions with third-party services may be governed by their own privacy policies and terms.

Data Security

We take reasonable measures to protect the personal information we collect against unauthorized access, use, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the information below.

Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

When we make changes, we will update the effective date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Email: swanswatergardens@gmail.com
Phone: (913) 837 – 3510
Address: 4385 W 247th Street Louisburg, Kansas 66053