Terms of Service

Welcome to Swans Water Gardens. These Terms of Service (“Terms”) govern your use of our website, services, estimates, appointments, and communications with our business.

By accessing our website or requesting or using our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.

Our Services

Swans Water Gardens provides landscaping, water garden, pond, and related outdoor services.

Services may include, but are not limited to:

• Water garden services
• Pond services
• Landscaping services
• Installation and maintenance
• Repairs and improvements
• Consultations and estimates
• Other services agreed upon between Swans Water Gardens and the customer

The specific services, scope of work, pricing, materials, scheduling, and other project details may vary depending on the individual project.

Estimates and Proposals

When requested, we may provide an estimate or proposal for services.

Unless otherwise stated in writing, estimates are based on the information available to us at the time they are prepared. Additional work, materials, site conditions, customer-requested changes, or unforeseen circumstances may result in additional charges.

Any changes to the scope of work may require customer approval before additional work is performed.

Scheduling and Appointments

Appointments and service dates are scheduled based on availability.

We may use third-party business management software, including Jobber, to assist with scheduling, customer management, estimates, invoices, and communications.

Appointment times may occasionally change due to weather, emergencies, material availability, site conditions, staffing, or other circumstances beyond our reasonable control.

Customer Responsibilities

Customers are responsible for providing accurate information necessary for us to perform the requested services.

Customers may also be responsible for:

• Providing reasonable access to the property
• Identifying relevant property conditions or restrictions
• Obtaining required permissions or approvals when applicable
• Removing or securing personal belongings in work areas
• Informing us of known hazards or conditions that could affect the work

Failure to provide reasonable access or necessary information may affect scheduling, completion, or project costs.

Payments and Invoices

Customers agree to pay the amounts specified in approved estimates, proposals, invoices, or other written agreements.

Payment terms may vary depending on the project or service.

Invoices may be delivered electronically through our business management and payment systems. Customers are responsible for reviewing invoices and making payments according to the stated payment terms.

Cancellations and Rescheduling

If you need to cancel or reschedule an appointment, please contact us as soon as possible.

Cancellation, rescheduling, deposit, or other applicable policies may vary depending on the service or project and may be provided separately in an estimate, proposal, or service agreement.

Property and Site Conditions

Landscaping and water garden projects may involve existing structures, plants, soil, drainage, irrigation, utilities, water features, electrical components, and other site conditions.

While we take reasonable care when performing services, unforeseen conditions may be discovered during a project. Such conditions may require changes to the scope, schedule, materials, or cost of the work.

Third-Party Services

We may use third-party platforms and service providers to support our business operations, including scheduling, customer management, communications, invoicing, and payment processing.

These services may have their own terms and privacy policies, which may apply to your use of those services.

Website Use

You agree to use our website only for lawful purposes.

You may not use the website in a way that could damage, disable, overburden, or interfere with the website or its operation, or attempt to gain unauthorized access to systems or information.

Intellectual Property

Unless otherwise stated, content appearing on this website, including text, photographs, graphics, logos, designs, and other materials, is owned by or licensed to Swans Water Gardens and may not be copied, reproduced, modified, or distributed without permission.

Disclaimer

We make reasonable efforts to provide accurate information on our website. However, website content is provided for general informational purposes and may not always reflect the most current services, pricing, availability, or project information.

Specific project terms are governed by the applicable estimate, proposal, service agreement, invoice, or other written agreement between Swans Water Gardens and the customer.

Limitation of Liability

To the extent permitted by applicable law, Swans Water Gardens will not be responsible for indirect, incidental, consequential, or special damages arising from the use of our website or services, except where such limitations are prohibited by law.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.

Changes to These Terms

We may update these Terms of Service from time to time. Updated Terms will be posted on this page with a revised effective date.

Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Swans Water Gardens operates, unless otherwise required by applicable law or a separate written agreement.

Contact Us

If you have questions regarding these Terms of Service, please contact:

Email: swanswatergardens@gmail.com
Phone: (913) 837 – 3510
Address: 4385 W 247th Street Louisburg, Kansas 66053